Welcome to Naalgo. By accessing our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
Naalgo is an independent clothing brand creating limited-edition and one-of-a-kind garments using vintage textiles and artisan craftsmanship. By using this website, you agree to comply with and be bound by these Terms & Conditions.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products
Each Naalgo garment is unique and may feature variations in color, texture, embroidery, distressing, or fabric characteristics. These variations are not defects but are part of the nature and beauty of handcrafted and vintage materials.
We make every effort to accurately display product images and descriptions. However, actual colors may vary slightly depending on your device or screen settings.
3. Pricing & Payments
All prices are listed in Indian Rupees (INR) unless otherwise stated.
We reserve the right to modify product prices at any time without notice. Full payment is required before an order is processed and shipped.
4. Order Acceptance
All orders are subject to availability and acceptance.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, inaccurate pricing, or inventory discrepancies.
5. Shipping
Domestic orders within India are typically delivered within 8–10 business days.
Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.
For international shipping inquiries, please contact us via Instagram or email at naalgo.in@gmail.com before placing an order.
6. Returns & Refunds
Due to the unique and one-of-a-kind nature of our garments, we do not offer returns, exchanges, cancellations, or refunds under any circumstances.
Customers are encouraged to review all product details, sizing information, and photographs before completing their purchase.
7. Damaged or Incorrect Orders
If you receive an incorrect item or a product that has been damaged during transit, please contact us within 48 hours of delivery with photographs and order details.
Claims submitted after this period may not be eligible for review.
8. Intellectual Property
All content on this website, including but not limited to photographs, designs, graphics, logos, text, branding, and product imagery, is the property of Naalgo and may not be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
Naalgo shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
Our total liability shall not exceed the amount paid by the customer for the purchased product.
10. Privacy
Any personal information collected through this website will be used solely for order fulfilment, customer support, and communication purposes. We do not sell or share customer information with third parties except where necessary to process payments, fulfil orders, or comply with legal obligations.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
12. Contact
For questions regarding these Terms & Conditions, please contact us at:
Email: naalgo.in@gmail.com